faq

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Frequent Questions

What Is A Website?

A common definition of a website is a set of related webpages under a single domain. It is the set or collection of related webpage when you visit a website like “confirmhost.com”, the collection of all the pages there is called a website.

What Is A Domain?

A domain is a name given to an entity or ip-adress with an extension such as confirmhost.com (the name “confirmhost” and the extension “.com” is the domain name. The domain name points to your hosting plan where your website is and with the help of a Domain Name Server (DNS) the domain name is translated to its IP addresses so browsers can load your internet resources like your website.

What Is Website Hosting?

Website hosting or web hosting is putting your halfway or fully designed website to an online server where the website that you designed or are designing can be accessed from any client any where in the world but of course you could have your website hosted locally like within a town or an office or in a Local Area Network (LAN), depending on what the site can do.

 
 
What Kind Of Web Hosting Plan Do I Need?

The web hosting plan you need depends on what you intend to do on your site. We have various categories of hosting. We have shared hosting, reseller hosting, VPS, email, wordpress and Dedicated hosting. Under these categories, there are different classes like starter, basic, and so on. To learn more, click here.

Purchased A Web Hosting Plan, Now,What Do I Do?

If your site is a new site, you have use our website builder to customize your site. If you already have a site designed somewhere else, then you have to upload your site in your cPanel. If you need help, contact our ever-available customer care.

Can I Get Google To Display My Page?

Of course you can. For Google to display your site in google searches, you must have a google account setup. Then, register your website in google search console and verify it. Google will scan your website files and index it within two weeks.

Does Confirmhost offer phone support?

 
Does Confirmhost Offer Phone Support?

Yes! We offer Phone for all our Pro Package. We also offer email and live chat support options for our packages, and we have an ever-ready community forum where you can get help from the Webs community as well as Confirmhost staff members.

Where Is Our Data Center Located?

Our Data Center is Located in New Jersey In the United Stated Of America.

What IS Our Office Address

Our Address Is 4th Elvin Street In University Of Nigeria.

How Does Web Hosting Work?

Web Hosting for a website can be likened to installing an application in a pc. A website needs a platform for it to stay. Without hosting your website, your website can not appear on the internet when searched for. Only the admin can view it through his dashboard in the website builder.

Which Hosting Plan Should I Start With?

If you are unsure on where to start you can always start with our testing plan. The Testing Plan in confirmhost with a price tag $0.59 help people get family with hosting plans before making their choice click here to find out more

 

What Tools Or Software Can I Use To Build My Website?

When you create your website, you use the tools in the website builder to edit your sites to any extent or form you want it to be. There are format samples you can choose from or you can code your site from scratch.

Scroll down to the bottom of this page to use our website builder. It’s the best you will ever see.

Can I Host Multiple Domain Names With My Hosting Account?

100% possible. Different hosting plans have different capacities for domain registration called addon domains.

What Does Free Domain Registration Mean?

Free domain means you won’t pay when creating your site. This is normally used when you have not decided on items to be placed on your site. But with free domain registration, you enjoy basic services, your site can’t get hosted and even the edit features you will be able to use will just be basic, and as such, you can’t get top design formats.

How Do I Transfer My Web Pages To Your Server?

1 Transferring your hosting account is supper easy, you just have to download the contents of your website and database from your old hosting company and upload it to your new cpanel on our servers.

2  Go to the dashboard or client area of your old company and change your nameservers to confirmhost nameservers:

“ns1.confirmhost.com” and

“ns2.confirmhost.com”

3 Go to Confirmhost client area to confirm your service is active, If its not wait for a few 30 minutes before contacting our customer care.

Do You Offer A Money-Back Guarantee?

Yes we offer a money-back guarantee. The terms and conditions are stated clearly in the refund policy section of our privacy policy.

How Do I Upload My Website?

You can upload your website through the cPanel at any time. To do so, login to your cPanel and navigate to file manager. If you need more help than this, contact us.

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